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Adam Eisen
Emerald Spa at Dan Panorama
Kaufmann St 10, Tel Aviv-Yafo, Israel
14th April 2017
Spa Background
The Emerald Spa is part of the Dan Panorama Hotel, situated on the southern end of the Tel Aviv coast with the glorious Neve Tzedek neighbourhood and Jaffa on its doorstep. Although the hotel's exterior is dominated by its 1970s concrete facade, the hotel has undergone some interior modernisation in recent years - including its spa.
Facilities
Despite the hotel having 476 rooms the spa is surprisingly small and it felt extremely cramped. The spa consists of treatment rooms, a Jacuzzi, a dry sauna and a relaxation room (which was actually four sun loungers in a dimly lit space facing the Jacuzzi...).
Service
Israel is not the destination for high quality hotel service, and the Dan Panorama was no exception. Asking the front desk for directions to the spa felt like we were asking them for an enormous favour. Spa reception staff were pleasant but made no extra effort to make us feel welcomed or pampered. The lockers in the minuscule changing room were somehow all taken (despite seeing just two other male guests in the spa) so we had to wait until a guest was finished changing to then share a single locker between the two of us.
Treatment
We opted for a couple's massage, which was 50 minutes of full body massages in a treatment room with two massage tables. My massage which was truly excellent. However, I informed the masseuse that I do not like head or feet massages, and so instead of devoting more time to other areas of tension such as my neck, he abruptly left 5-10 minutes before the end of the massage leaving me lying aimlessly on my massage table whilst my partner continued to enjoy his massage next to me!

After the massage we were entitled to use the Jacuzzi and dry sauna both of which were pleasant but nothing extraordinary.
Verdict
The massage itself was actually very good, although the way my massage ended was nothing short of rude. The spa felt very cramped and did not exude neither luxury nor tranquility.