Jonas Rask Eilersen
W Hong Kong
Kowloon Road West, Austin Station, China Hong Kong City, Jordan, Hong Kong
25th September 2015

There are many top-notch hotels in Hong Kong – we went along to find out if W is up there with there with the best of them.

Located on the Kowloon side of Hong Kong, W Hotel is accessed from the luxurious Elements mall and the airport (via direct trains stopping beneath the hotel).
Who stays?
As with most of Hong Kong, the hotel buzzed of business being made everywhere - however, it was also noteworthy how many locals hung out at the bar. Clearly this hotel does not just attract SPG loyalty card holders, but also hip Hong Kongers and mainland Chinese in search for something a little more vibrant than the Mandarin Orientals, Peninsula, Four Seasons et al.
Style and Character
Cutting edge, futuristic and exciting. On arrival, I was instantly greeted by the distinct W smell – a sensory tool used by the chain to connect the brand to an appealing scent. It was quite overpowering, and not to everyone’s taste, but pleasant nonetheless.
It was difficult to locate the reception, and once there the ‘Talent’ (pretentiously labelled staff members) was hardly welcoming. The staff in the restaurants were much more accommodating and went out their way to ensure that I was comfortable.
Rooms and Suites
Our standard “Wonderful” room lived up to its name – it was glamorous, hip, and technologically advanced.
To the left of the door was a gorgeous black stoneware open-plan bathroom with separate shower and tub, huge mirror, double vanity and piles of soft towels and Bliss amenities. There was even a television above the bathtub – which unfortunately did not work (and was not fixed, despite several requests).
The bedroom contained an outrageously comfortable king-sized bed. There were gimmicks aplenty in the room - the huge mirror over the working desk (also of ample size) turned out to double up as a 42in flat-screen television. Add in multiple phone lines, a very well-stocked minibar and “Munchie Box”, a roomy closet and comfy sofa, plus and separate sitting area, and you can easily picture this outstanding hotel room.
One more thing raised the bar even higher - the stunning view over the harbour. The downside was a kind of “new car” smell, permeating the air in the room. Staff were unable to remedy it, and insisted that this was the standard in all the rooms.
Food and Drink
Like other W hotels, the W Hong Kong puts a huge effort into the food and drink “scene”, including restaurants and destination bars. The Hong Kong W, on the whole, delivers. The reception floor “Living Room” is a cosy area where a merry mix of coffee and cocktails keeps it buzzing day or night.
“Kitchen”, the W’s all-day dining outlet, offers an incredible variety of dishes for breakfast in a relaxed atmosphere. A great way to start the day. For dinner, guests can sup in style at the ‘W’s signature fine dining restaurant Sing Yin Cantonese.
Features, Wellness, and Amenities
We wouldn’t be lying if we said that the rooftop pool, on the 79th floor, could be one of the world’s most impressive and beautiful rooftop pools. The enchanting rooftop area also offers a deluxe hot tub. Dip in while admiring the sight of the high-rises of Kowloon and, in the distance, Hong Kong Island.
There’s also a well-equipped gym, steam rooms, sauna and hot tubs on the floor below. As is common in Ws, there is a large Bliss Spa. RASK didn’t have any treatments, but on inspection the rooms look professional, clean and welcoming.
Perceived Value
Well priced, it can compete with the best in town in terms of quality of both its hard and soft product, the W often manages to undercut the competition price-wise.
One of the best Ws around. An incredible refuge in this crazy city, the W succeeds in being both hip and outstandingly comfortable at the same time. With the exception of the slightly smelly room RASK couldn’t fault it.