JONAS
Jonas Rask Eilersen
SWISS Arrival Lounge Zurich
Zurich Kloten Airport Arrivals Hall
25th September 2015

The SWISS Arrival Lounge at Zurich Airport, located directly after Customs, is open every day from 0600-1300. I checked it out.

Comfort
At first glance, this is not a particularly big lounge - however, as you will read in the below, a lot of the lounge's total space is devoted to shower cabins. When I arrived off a flight from Miami, around 1100, there were only four or five other travellers here, and plenty of space to spread out.
Cleanliness
Extremely clean everywhere (as to be expected); no plates or cutlery on tables, no glasses waiting on counters. Shower rooms and toilets: all immaculately clean.
Food and Drink
I was very pleased with this aspect. While there was not a cooking station per sé, the breakfast buffet was extensive, and constantly replenished. My favourite, Bircher Müesli, was available, as were a nice selection of cereals, breads, juices and hot breakfast items. I also enjoyed a freshly blended smoothie (several, in fact) from the breakfast bar.
Facilities
The "quiet corner/relaxation rooms" and the breakfast bar were both nice, as were the ten computer stations - but the standout facility here is clearly the extensive shower area. There are 20 cubicles in total, each named after a SWISS destination. Each of the cubicles have full bathroom and shower facilities. I ended up in "Beijing" and had a very nice and refreshing shower - all while my shirt and trousers were pressed (each shower room has a "valet closet").
Service
While the receptionist seemed a tad too busy doing not a whole lot, he was friendly enough. The staff manning the breakfast bar and the cleaning staff were incredibly friendly and chirpy.
Verdict
While I assume that the lounge is quite a but busier in the early morning hours than during my visit, I was impressed with all aspects of this lounge. A perfect place to freshen up after a long flight.