Is Onefinestay really making a shift in the way we intend private apartment rentals? Yes it is. Is it really succeeding in providing the service you expect from a luxury hotel to the coziness of a private home? Here’s my experience with them at one of their London apartments…
Once the booking is confirmed, the follow-up emails and SMS will help ensure you have all the info you need to reach the house, where you’ll be met by one of the Onefinestay guys. He/she will show you the house and check you in like you would do at any hotel (they usually ask GBP1,000 deposit), but in a more relaxed and friendly way.
Daniel (my “onefinestangel”) was my direct contact throughout the stay, and I could reach him by phone at any time. What I enjoyed the most is the iPhone you’re provided with. You get unlimited free national calls, but more than that, a whole set of tips (divided by places to eat, bars & pubs, fun for kids, local landmarks, shops, delis & markets) reviewed by the community of hosts in the city, with interactive maps in both your local area and the city as a whole. Snooping around Notting Hill’s restaurants and shops while reading the hosts’ comments was like being with a local, and can’t even be compared with Lonely Planet or any other expert guide book.
What I missed? Slippers and a bathrobe – the things you don’t appreciate enough until you don’t have them!