One of the world’s fastest growing airlines, Turkish Airlines has big ambitions for the future. Part of Star Alliance, the airline maintains that it is continuously upgrading service quality. We tested out the airline’s Premium Economy Class, aka “Comfort Class” on a trip from Istanbul to Buenos Aires.
The large cosmopolitan space is divided into areas according to what takes your fancy, creating a fabulous haven away from the buzz of the rest of the airport. Choose from sleeping, eating, and playing pool, to name just a few. The free Wifi worked without a hitch, and plenty of helpful staff were on hand. We spent a pleasurable couple of hours here.
The reclining seat is great and it also has an adjustable leg rest.
On board, it was immediately apparent that the TK crew’s grasp of English was poor. They were all friendly enough; just not very easy to communicate with.
Twelve hours into the flight there was a 1h30m stopover at Sao Paulo. Irritatingly, the plane was cleaned during this time – in a rather inelegant manner – cue shouting and shuffling by both crew and cleaners. The cabin crew switched over at Sao Paulo, with not so much as an ‘adeus'.
The flight itself was smooth, the cabin extremely clean, and the seat incredibly comfortable.
The Planet Entertainment system has a wide selection of movies and sitcoms available, although no really risky choices – it is very much a family friendly affair. The 777s also have free wifi, although it didn’t work very well.